This is the place to ask for help from the community regarding Mass Planner in general. There are sub-categories for Instagram and Facebook if your issue is related to those platforms ask there.
If your issue is something else related to settings or any other problems with Mass Planner and you can't figure it out you can ask the community for help here.
Be advised this is not a support forum, our support staff does not monitor this 24/7 to help you with your problems. If you require help from the MP support staff just use the contact form on the site or the one within the software to ask for help.