and they developed a deep following using mostly automation. Gotta give them kudos for achieving that.
they engage mostly using their facebook group, which is very active. but looking at the posts, they are automated. how do i know?
i was an eager buyer, ready to pay, and i have just one question to ask. i PM-ed the two founders privately on facebook, daily for a week waiting for a reply and never got it. yet i see them posting new threads almost everyday. eventually they did reply, but that was almost ten days later.