# Dont have access to my old phone number

**URL:** <https://mpsocial.com/t/dont-have-access-to-my-old-phone-number/158060>\
**Category:** Instagram Marketing\
**Created:** [October 3, 2024, 5:06am UTC](https://mpsocial.com/t/dont-have-access-to-my-old-phone-number/158060 "2024-10-03T05:06:11Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Emily\_Nicholson](https://mpsocial.com/user_avatar/mpsocial.com/emily_nicholson/32/72494_2.png) [@Emily\_Nicholson](https://mpsocial.com/u/Emily_Nicholson)\
**Post date:** [October 3, 2024, 5:06am UTC](https://mpsocial.com/t/dont-have-access-to-my-old-phone-number/158060/1 "2024-10-03T05:06:11Z")

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Don’t have access to my old phone number to reset my password please help

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**Author:** ![managerjacks](https://mpsocial.com/user_avatar/mpsocial.com/managerjacks/32/71929_2.png) [@managerjacks](https://mpsocial.com/u/managerjacks)\
**Post date:** [October 3, 2024, 7:52am UTC](https://mpsocial.com/t/dont-have-access-to-my-old-phone-number/158060/2 "2024-10-03T07:52:05Z")

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For this you’ll need to contact Meta support. The likelihood of recovery is not absolute but it is possible in certain instances.

You’ll need to get on LIVE Meta chat with a rep.

This cannot be done on a support form. This should not be done through a liaison or someone who knows a guy…

Do this process on Meta Support live chat. If denied, try again a few times. Sometimes you have to get the right person to assist.

They will want to verify many things. ID, Face, Phone Number, Email etc.

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**Author:** ![priya\_fb](https://mpsocial.com/user_avatar/mpsocial.com/priya_fb/32/74903_2.png) [@priya\_fb](https://mpsocial.com/u/priya_fb)\
**Post date:** [September 1, 2026, 8:30pm UTC](https://mpsocial.com/t/dont-have-access-to-my-old-phone-number/158060/3 "2026-09-01T20:30:27Z")

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In Instagram, tap **Forgot password?** or **Get help logging in** and enter the username or email, not the old number. Use any recovery email or accessible contact method still linked to the account. If none work, continue through Instagram’s in-app account-recovery/identity-verification prompts, then escalate to Meta support if needed.