# Error - Action Required J **URL:** \ **Category:** Instagram Marketing\ **Created:** [May 6, 2020, 12:11pm UTC](https://mpsocial.com/t/error-action-required-j/106375 "2020-05-06T12:11:40Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![Orel\_Sasi](https://mpsocial.com/user_avatar/mpsocial.com/orel_sasi/32/31964_2.png) [@Orel\_Sasi](https://mpsocial.com/u/Orel_Sasi)\ **Post date:** [May 6, 2020, 12:11pm UTC](https://mpsocial.com/t/error-action-required-j/106375/1 "2020-05-06T12:11:40Z")
im having lately alot of the same error Client gets logged off automaticlly from the acc And need relog agian (happens 1-3 time a day) And also it show me on jarvee action required any1 know how to.fix it? ---
**Author:** ![Hadi](https://mpsocial.com/user_avatar/mpsocial.com/hadi/32/59052_2.png) [@Hadi](https://mpsocial.com/u/Hadi)\ **Post date:** [May 6, 2020, 12:17pm UTC](https://mpsocial.com/t/error-action-required-j/106375/2 "2020-05-06T12:17:45Z")
What proxies are you running the accounts on? ---
**Author:** ![Orel\_Sasi](https://mpsocial.com/user_avatar/mpsocial.com/orel_sasi/32/31964_2.png) [@Orel\_Sasi](https://mpsocial.com/u/Orel_Sasi)\ **Post date:** [May 6, 2020, 2:59pm UTC](https://mpsocial.com/t/error-action-required-j/106375/3 "2020-05-06T14:59:34Z")
4g proxies 13 chars ---
**Author:** ![Kacper\_Kiedrowski](https://mpsocial.com/user_avatar/mpsocial.com/kacper_kiedrowski/32/30575_2.png) [@Kacper\_Kiedrowski](https://mpsocial.com/u/Kacper_Kiedrowski)\ **Post date:** [May 6, 2020, 3:20pm UTC](https://mpsocial.com/t/error-action-required-j/106375/4 "2020-05-06T15:20:15Z")
Same here with DC proxies. A think it might be some kind of new J bug - or maybe IG is logging out all active sessions when we exceed specific number of API calls. I am still testing. ---
**Author:** ![viralux](https://mpsocial.com/letter_avatar_proxy/v4/letter/v/958977/32.png) [@viralux](https://mpsocial.com/u/viralux)\ **Post date:** [May 6, 2020, 4:09pm UTC](https://mpsocial.com/t/error-action-required-j/106375/5 "2020-05-06T16:09:51Z")
Having a similar issue here with some accounts where they are logged out, and upon attempting a relogin, it registers as _invalid credentials_, even though the login information is correct. In the EB, the account does not go through with the correct login credentials, unless the device ID is reset. After resetting the Device ID, manual login via EB works, but it does not revert the _invalid credentials_ error back to a valid state. ---
**Author:** ![Orel\_Sasi](https://mpsocial.com/user_avatar/mpsocial.com/orel_sasi/32/31964_2.png) [@Orel\_Sasi](https://mpsocial.com/u/Orel_Sasi)\ **Post date:** [May 6, 2020, 5:12pm UTC](https://mpsocial.com/t/error-action-required-j/106375/6 "2020-05-06T17:12:14Z")
@Adnan hey sir mind check some here have the same error if u can take a look 🙂 ---
**Author:** ![Adnan](https://mpsocial.com/user_avatar/mpsocial.com/adnan/32/326_2.png) [@Adnan](https://mpsocial.com/u/Adnan)\ **Post date:** [May 6, 2020, 10:00pm UTC](https://mpsocial.com/t/error-action-required-j/106375/7 "2020-05-06T22:00:11Z")
> [@Orel\_Sasi](#): > > hey sir mind check some here have the same error if u can take a look I’m afraid you’ll have to contact support for this. They’ll investigate it further. ---
**Author:** ![Colorme](https://mpsocial.com/letter_avatar_proxy/v4/letter/c/a5b964/32.png) [@Colorme](https://mpsocial.com/u/Colorme)\ **Post date:** [May 7, 2020, 5:25pm UTC](https://mpsocial.com/t/error-action-required-j/106375/8 "2020-05-07T17:25:47Z")
I had the same situation about 3 weeks ago. Real hassle when dealing with hundreds of client accounts. I out half on full EB, other half on full API. After a few days, everything went back to normal. Been running like that for about 2-3 weeks. Did notice that for a while those on EB would show Valid, but when opening the EB, it would not be signed in. Would login again on the EB for those. About 10% each day. Also noticed that those on EB sometimes don’t follow for days, although no errors, and I have them set to follow Suggested, as well. I’m slowly transitioning all EB to full API. We’ll see how it goes. Short story, long, I believe this is an Instagram thing. ---
**Author:** ![Orel\_Sasi](https://mpsocial.com/user_avatar/mpsocial.com/orel_sasi/32/31964_2.png) [@Orel\_Sasi](https://mpsocial.com/u/Orel_Sasi)\ **Post date:** [June 6, 2020, 9:06am UTC](https://mpsocial.com/t/error-action-required-j/106375/9 "2020-06-06T09:06:10Z")
Update: still didnt found any answers ---
**Author:** ![Luca](https://mpsocial.com/user_avatar/mpsocial.com/luca/32/44871_2.png) [@Luca](https://mpsocial.com/u/Luca)\ **Post date:** [June 6, 2020, 11:51am UTC](https://mpsocial.com/t/error-action-required-j/106375/10 "2020-06-06T11:51:54Z")
I think you should be contacting Jarvee’s support they will check what’s going on. ---
**Author:** ![ossi](https://mpsocial.com/user_avatar/mpsocial.com/ossi/32/44824_2.png) [@ossi](https://mpsocial.com/u/ossi)\ **Post date:** [June 7, 2020, 3:49am UTC](https://mpsocial.com/t/error-action-required-j/106375/11 "2020-06-07T03:49:59Z")
Do you have this option checked in Settings \> Social Platforms \> Instagram ? ![image](https://mpsocial.com/uploads/default/optimized/3X/4/a/4aadaab93e9c5af8f5c205e75e0dc092ecf9dba8_2_690x46.png) What was the account status after you clicked verify account button? did the account go valid right away? ---
**Author:** ![Orel\_Sasi](https://mpsocial.com/user_avatar/mpsocial.com/orel_sasi/32/31964_2.png) [@Orel\_Sasi](https://mpsocial.com/u/Orel_Sasi)\ **Post date:** [June 8, 2020, 11:18am UTC](https://mpsocial.com/t/error-action-required-j/106375/12 "2020-06-08T11:18:49Z")
Yes i have it enabled and yes it does turn verify very quick ---
**Author:** ![ossi](https://mpsocial.com/user_avatar/mpsocial.com/ossi/32/44824_2.png) [@ossi](https://mpsocial.com/u/ossi)\ **Post date:** [June 8, 2020, 11:24am UTC](https://mpsocial.com/t/error-action-required-j/106375/13 "2020-06-08T11:24:30Z")
That option makes your client get logged out from the account. You should uncheck it. ---
**Author:** ![Orel\_Sasi](https://mpsocial.com/user_avatar/mpsocial.com/orel_sasi/32/31964_2.png) [@Orel\_Sasi](https://mpsocial.com/u/Orel_Sasi)\ **Post date:** [June 8, 2020, 3:10pm UTC](https://mpsocial.com/t/error-action-required-j/106375/14 "2020-06-08T15:10:42Z")
Ill check that out ---
**Author:** ![Luca](https://mpsocial.com/user_avatar/mpsocial.com/luca/32/44871_2.png) [@Luca](https://mpsocial.com/u/Luca)\ **Post date:** [June 10, 2020, 10:51am UTC](https://mpsocial.com/t/error-action-required-j/106375/15 "2020-06-10T10:51:48Z")
were you able to solve the issue @Orel_Sasi? ---
**Author:** ![befiveanati](https://mpsocial.com/letter_avatar_proxy/v4/letter/b/ebca7d/32.png) [@befiveanati](https://mpsocial.com/u/befiveanati)\ **Post date:** [November 4, 2025, 7:47pm UTC](https://mpsocial.com/t/error-action-required-j/106375/16 "2025-11-04T19:47:26Z")
same issue here cant fix