# How to Submit A Support Request to Instagram - Get Help Signing In **URL:** \ **Category:** Instagram Marketing\ **Created:** [May 22, 2020, 8:10am UTC](https://mpsocial.com/t/how-to-submit-a-support-request-to-instagram-get-help-signing-in/107715 "2020-05-22T08:10:03Z")\ **Posts on this page:** 20\ **Page:** 7
**Author:** ![majmoue\_salar](https://mpsocial.com/user_avatar/mpsocial.com/majmoue_salar/32/51932_2.png) [@majmoue\_salar](https://mpsocial.com/u/majmoue_salar)\ **Post date:** [October 27, 2020, 2:42pm UTC](https://mpsocial.com/t/how-to-submit-a-support-request-to-instagram-get-help-signing-in/107715/126 "2020-10-27T14:42:07Z")
Please help me my account was hacked and haven’t any email just phone number, and now request support doesn’t exist, ---
**Author:** ![Aditi\_Singh](https://mpsocial.com/letter_avatar_proxy/v4/letter/a/c4cdca/32.png) [@Aditi\_Singh](https://mpsocial.com/u/Aditi_Singh)\ **Post date:** [October 27, 2020, 8:45pm UTC](https://mpsocial.com/t/how-to-submit-a-support-request-to-instagram-get-help-signing-in/107715/127 "2020-10-27T20:45:20Z")
I am stuck with this too, I had 2FA on my account and my phone got reset so google authenticator do not throw in the Instagram codes anymore. I requested them to send a code on email or phone to allow me to login. I got two emails to send mugshots with handwritten codes but still no replies, i have replied to them a lot of times to check what is the status, how long did they take to reply to you with a recovery code from the time you sent them your mugshot? Just wishful thinking, its been 4 days for me without any replies. do they actually reply back to recover an account? ---
**Author:** ![anvi\_kuls](https://mpsocial.com/user_avatar/mpsocial.com/anvi_kuls/32/51851_2.png) [@anvi\_kuls](https://mpsocial.com/u/anvi_kuls)\ **Post date:** [October 28, 2020, 6:59am UTC](https://mpsocial.com/t/how-to-submit-a-support-request-to-instagram-get-help-signing-in/107715/128 "2020-10-28T06:59:19Z")
Its weird thought they reply to your mugshot within a day very often . In my case they replied within 10 minutes and sent me a recovery code but it was useless and it didn’t work so I was back at first square ---
**Author:** ![Catalina\_Quist](https://mpsocial.com/user_avatar/mpsocial.com/catalina_quist/32/51959_2.png) [@Catalina\_Quist](https://mpsocial.com/u/Catalina_Quist)\ **Post date:** [October 28, 2020, 7:38am UTC](https://mpsocial.com/t/how-to-submit-a-support-request-to-instagram-get-help-signing-in/107715/129 "2020-10-28T07:38:09Z")
My name is Catalina and my Instagram is @catalinaisabella. I’m very frustrated as my Instagram has been temporarily locked and Instagram isn’t sending the verification code to my other email I used when I set up my ig. When I try to reset my password, it says that they can’t reach my email address and to try resetting my password using a different option, or to contact support. I’ve tried to contact support but have had no luck. My Instagram is connected through my Facebook, and I’m wondering if there could be a solution through that? I use my Instagram as a way to get jobs through modeling and really need that right now during this pandemic. Please help me I’m really upset over this and have tried everything and gotten nowhere ☹ ---
**Author:** ![Catalina\_Quist](https://mpsocial.com/user_avatar/mpsocial.com/catalina_quist/32/51959_2.png) [@Catalina\_Quist](https://mpsocial.com/u/Catalina_Quist)\ **Post date:** [October 28, 2020, 7:58am UTC](https://mpsocial.com/t/how-to-submit-a-support-request-to-instagram-get-help-signing-in/107715/130 "2020-10-28T07:58:40Z")
I also can’t figure out how to pm you 😞 this is so frustrating ---
**Author:** ![ossi](https://mpsocial.com/user_avatar/mpsocial.com/ossi/32/44824_2.png) [@ossi](https://mpsocial.com/u/ossi)\ **Post date:** [October 28, 2020, 8:20am UTC](https://mpsocial.com/t/how-to-submit-a-support-request-to-instagram-get-help-signing-in/107715/131 "2020-10-28T08:20:19Z")
How did you try to contact support? Did you contact FB support through live chat? > [@Catalina\_Quist](#): > > I also can’t figure out how to pm you 😞 this is so frustrating I will pm you. ---
**Author:** ![Catalina\_Quist](https://mpsocial.com/user_avatar/mpsocial.com/catalina_quist/32/51959_2.png) [@Catalina\_Quist](https://mpsocial.com/u/Catalina_Quist)\ **Post date:** [October 28, 2020, 8:28am UTC](https://mpsocial.com/t/how-to-submit-a-support-request-to-instagram-get-help-signing-in/107715/132 "2020-10-28T08:28:44Z")
have you pm’d me? I can’t figure anything out and it’s literally making me want to cry ugh ---
**Author:** ![Catalina\_Quist](https://mpsocial.com/user_avatar/mpsocial.com/catalina_quist/32/51959_2.png) [@Catalina\_Quist](https://mpsocial.com/u/Catalina_Quist)\ **Post date:** [October 28, 2020, 8:31am UTC](https://mpsocial.com/t/how-to-submit-a-support-request-to-instagram-get-help-signing-in/107715/133 "2020-10-28T08:31:40Z")
I can give you my number if we can’t figure out this whole pm thing. I’m losing my damn mind ---
**Author:** ![Aditi\_Singh](https://mpsocial.com/letter_avatar_proxy/v4/letter/a/c4cdca/32.png) [@Aditi\_Singh](https://mpsocial.com/u/Aditi_Singh)\ **Post date:** [October 28, 2020, 12:33pm UTC](https://mpsocial.com/t/how-to-submit-a-support-request-to-instagram-get-help-signing-in/107715/134 "2020-10-28T12:33:28Z")
Oh by god’s grace, I did happen to find my recovery codes screen shot in google photos backup somewhere! It was due to be deleted in 13 days so thank god I happen to come across it and was able to log in with that security code 🥳🥳 ---
**Author:** ![Jocelyn\_Rios](https://mpsocial.com/user_avatar/mpsocial.com/jocelyn_rios/32/51963_2.png) [@Jocelyn\_Rios](https://mpsocial.com/u/Jocelyn_Rios)\ **Post date:** [October 28, 2020, 9:46pm UTC](https://mpsocial.com/t/how-to-submit-a-support-request-to-instagram-get-help-signing-in/107715/135 "2020-10-28T21:46:19Z")
Can you help me? ---
**Author:** ![majmoue\_salar](https://mpsocial.com/user_avatar/mpsocial.com/majmoue_salar/32/51932_2.png) [@majmoue\_salar](https://mpsocial.com/u/majmoue_salar)\ **Post date:** [October 29, 2020, 7:57am UTC](https://mpsocial.com/t/how-to-submit-a-support-request-to-instagram-get-help-signing-in/107715/136 "2020-10-29T07:57:29Z")
Hi dear ossi , My account also hacked and now can’t filling request support, please help me , also I cannot send massage with this site,thnaks ---
**Author:** ![IPM](https://mpsocial.com/letter_avatar_proxy/v4/letter/i/b77776/32.png) [@IPM](https://mpsocial.com/u/IPM)\ **Post date:** [October 29, 2020, 9:05pm UTC](https://mpsocial.com/t/how-to-submit-a-support-request-to-instagram-get-help-signing-in/107715/138 "2020-10-29T21:05:41Z")
Try tapping the background around the text, just worked for me! ---
**Author:** ![keyhan\_Maleki](https://mpsocial.com/user_avatar/mpsocial.com/keyhan_maleki/32/52027_2.png) [@keyhan\_Maleki](https://mpsocial.com/u/keyhan_Maleki)\ **Post date:** [October 30, 2020, 2:19pm UTC](https://mpsocial.com/t/how-to-submit-a-support-request-to-instagram-get-help-signing-in/107715/139 "2020-10-30T14:19:15Z")
I have a new user, how can I send a personal message? ---
**Author:** ![schoko](https://mpsocial.com/user_avatar/mpsocial.com/schoko/32/17764_2.png) [@schoko](https://mpsocial.com/u/schoko)\ **Post date:** [October 30, 2020, 2:26pm UTC](https://mpsocial.com/t/how-to-submit-a-support-request-to-instagram-get-help-signing-in/107715/140 "2020-10-30T14:26:37Z")
Click on the **Username** of the user you wish to message, and then click on **Message** ![image](https://mpsocial.com/uploads/default/original/3X/1/b/1b15972d956aaa7f33a42b309947412bf69becff.png) ---
**Author:** ![keyhan\_Maleki](https://mpsocial.com/user_avatar/mpsocial.com/keyhan_maleki/32/52027_2.png) [@keyhan\_Maleki](https://mpsocial.com/u/keyhan_Maleki)\ **Post date:** [October 30, 2020, 3:40pm UTC](https://mpsocial.com/t/how-to-submit-a-support-request-to-instagram-get-help-signing-in/107715/141 "2020-10-30T15:40:22Z")
![Screenshot_2020-10-30 How to Submit A Support Request to Instagram - Get Help Signing In](https://mpsocial.com/uploads/default/original/3X/2/d/2dcd9426ef925955b3aa378ec3c53782225dff92.png) I do not have a message ---
**Author:** ![ossi](https://mpsocial.com/user_avatar/mpsocial.com/ossi/32/44824_2.png) [@ossi](https://mpsocial.com/u/ossi)\ **Post date:** [October 31, 2020, 1:09pm UTC](https://mpsocial.com/t/how-to-submit-a-support-request-to-instagram-get-help-signing-in/107715/142 "2020-10-31T13:09:31Z")
> [@keyhan\_Maleki](#): > > I do not have a message > [@majmoue\_salar](#): > > Hi dear ossi , > My account also hacked and now can’t filling request support, please help me , also I cannot send massage with this site,thnaks I sent you a PM. Please send me these info via PM: - The email address associated with the account - The account type (personal with photos of you/personal without photos of you/business account) ---
**Author:** ![majmoue\_salar](https://mpsocial.com/user_avatar/mpsocial.com/majmoue_salar/32/51932_2.png) [@majmoue\_salar](https://mpsocial.com/u/majmoue_salar)\ **Post date:** [November 1, 2020, 11:51am UTC](https://mpsocial.com/t/how-to-submit-a-support-request-to-instagram-get-help-signing-in/107715/145 "2020-11-01T11:51:18Z")
@ossi hi i sent you please fill a form My account has been hacked and he being abused of my photo ---
**Author:** ![ossi](https://mpsocial.com/user_avatar/mpsocial.com/ossi/32/44824_2.png) [@ossi](https://mpsocial.com/u/ossi)\ **Post date:** [November 1, 2020, 11:54am UTC](https://mpsocial.com/t/how-to-submit-a-support-request-to-instagram-get-help-signing-in/107715/146 "2020-11-01T11:54:07Z")
Done, please check your inbox/spam folder. ---
**Author:** ![majmoue\_salar](https://mpsocial.com/user_avatar/mpsocial.com/majmoue_salar/32/51932_2.png) [@majmoue\_salar](https://mpsocial.com/u/majmoue_salar)\ **Post date:** [November 1, 2020, 12:43pm UTC](https://mpsocial.com/t/how-to-submit-a-support-request-to-instagram-get-help-signing-in/107715/147 "2020-11-01T12:43:30Z")
thanks ossi Do you accept my page just because you applied with a different account? ---
**Author:** ![ossi](https://mpsocial.com/user_avatar/mpsocial.com/ossi/32/44824_2.png) [@ossi](https://mpsocial.com/u/ossi)\ **Post date:** [November 1, 2020, 12:45pm UTC](https://mpsocial.com/t/how-to-submit-a-support-request-to-instagram-get-help-signing-in/107715/148 "2020-11-01T12:45:15Z")
Sorry, I don’t understand your question. What do you mean I applied with a different account? [Previous page](https://mpsocial.com/t/how-to-submit-a-support-request-to-instagram-get-help-signing-in/107715.md?page=6) [Next page](https://mpsocial.com/t/how-to-submit-a-support-request-to-instagram-get-help-signing-in/107715.md?page=8)