# Instagram Direct Contact **URL:** \ **Category:** Instagram Marketing\ **Created:** [January 12, 2019, 12:06am UTC](https://mpsocial.com/t/instagram-direct-contact/57191 "2019-01-12T00:06:21Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![MyFocus](https://mpsocial.com/user_avatar/mpsocial.com/myfocus/32/31061_2.png) [@MyFocus](https://mpsocial.com/u/MyFocus)\ **Post date:** [January 12, 2019, 12:06am UTC](https://mpsocial.com/t/instagram-direct-contact/57191/1 "2019-01-12T00:06:21Z")
Hey Guys I need your help. Like explained before I registered some of my accounts with the same email adress seperating them with + ([domain@domain.com](mailto:domain@domain.com), [do+main@domain.com](mailto:do+main@domain.com), [dom+ain@domain.com](mailto:dom+ain@domain.com)). I assigned new emails to those accounts and verified them through those new mails. Ran the repost tool for a few days and suddenly two off my accounts need email verification through my old email adress. The strange part is that I don’t receive a code to my email adress. What’s even stranger is the fact that if I log in through a different ip, I first need to verify my account through my newly assigned email or phone and after I do that I need to verify it through my old email adress. Is there a way to contact Instagram about this directly? ---
**Author:** ![jakim](https://mpsocial.com/user_avatar/mpsocial.com/jakim/32/8074_2.png) [@jakim](https://mpsocial.com/u/jakim)\ **Post date:** [January 12, 2019, 12:11am UTC](https://mpsocial.com/t/instagram-direct-contact/57191/2 "2019-01-12T00:11:09Z")
The topic has been discussed so many times … ---
**Author:** ![MyFocus](https://mpsocial.com/user_avatar/mpsocial.com/myfocus/32/31061_2.png) [@MyFocus](https://mpsocial.com/u/MyFocus)\ **Post date:** [January 12, 2019, 12:13am UTC](https://mpsocial.com/t/instagram-direct-contact/57191/3 "2019-01-12T00:13:48Z")
Can’t contact them through “My account has been disabled”, because they’re active. Can’t use “My account has been hacked” because it will send me a reset link to my new email and after I login I need to verify through my old email adress. I ran several searches here on mpsocial and through google and no one had a problem like this before, so don’t say > [@jakim](#): > > The topic has been discussed so many times … ---
**Author:** ![jakim](https://mpsocial.com/user_avatar/mpsocial.com/jakim/32/8074_2.png) [@jakim](https://mpsocial.com/u/jakim)\ **Post date:** [January 12, 2019, 12:16am UTC](https://mpsocial.com/t/instagram-direct-contact/57191/4 "2019-01-12T00:16:10Z")
![image](https://mpsocial.com/uploads/default/original/3X/c/5/c5a3c6027fc61e9b037bf927ea5f38bc4735a5ad.png) ---
**Author:** ![MyFocus](https://mpsocial.com/user_avatar/mpsocial.com/myfocus/32/31061_2.png) [@MyFocus](https://mpsocial.com/u/MyFocus)\ **Post date:** [January 12, 2019, 12:18am UTC](https://mpsocial.com/t/instagram-direct-contact/57191/5 "2019-01-12T00:18:52Z")
Saw that but not quite the situation here, thank you! ---
**Author:** ![SEOVzla](https://mpsocial.com/user_avatar/mpsocial.com/seovzla/32/27084_2.png) [@SEOVzla](https://mpsocial.com/u/SEOVzla)\ **Post date:** [January 12, 2019, 12:25am UTC](https://mpsocial.com/t/instagram-direct-contact/57191/6 "2019-01-12T00:25:29Z")
Reset device id Change proxy Try on your own phone ---
**Author:** ![MyFocus](https://mpsocial.com/user_avatar/mpsocial.com/myfocus/32/31061_2.png) [@MyFocus](https://mpsocial.com/u/MyFocus)\ **Post date:** [January 12, 2019, 12:48am UTC](https://mpsocial.com/t/instagram-direct-contact/57191/7 "2019-01-12T00:48:58Z")
> [@SEOVzla](#): > > Reset device id > Change proxy > Try on your own phone Done Done Tried it and at first it looked like it was going to work but after several white screens I got the “Help Us Confirm You Own This Account” again… ---
**Author:** ![gege-07](https://mpsocial.com/user_avatar/mpsocial.com/gege-07/32/38136_2.png) [@gege-07](https://mpsocial.com/u/gege-07)\ **Post date:** [March 24, 2020, 7:43pm UTC](https://mpsocial.com/t/instagram-direct-contact/57191/8 "2020-03-24T19:43:24Z")
@MyFocus Hey! Did you manage to solve this issue? ---
**Author:** ![MyFocus](https://mpsocial.com/user_avatar/mpsocial.com/myfocus/32/31061_2.png) [@MyFocus](https://mpsocial.com/u/MyFocus)\ **Post date:** [April 8, 2020, 7:10pm UTC](https://mpsocial.com/t/instagram-direct-contact/57191/9 "2020-04-08T19:10:07Z")
nope, not yet ---
**Author:** ![mrspuf](https://mpsocial.com/user_avatar/mpsocial.com/mrspuf/32/29664_2.png) [@mrspuf](https://mpsocial.com/u/mrspuf)\ **Post date:** [April 8, 2020, 9:09pm UTC](https://mpsocial.com/t/instagram-direct-contact/57191/10 "2020-04-08T21:09:14Z")
leave it for 72h, uninstall ig app, clear cache, reinstall it and run again