# Message requests not loading - error **URL:** \ **Category:** Instagram Marketing\ **Created:** [October 12, 2022, 3:59pm UTC](https://mpsocial.com/t/message-requests-not-loading-error/145149 "2022-10-12T15:59:22Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Mandarina](https://mpsocial.com/user_avatar/mpsocial.com/mandarina/32/14296_2.png) [@Mandarina](https://mpsocial.com/u/Mandarina)\ **Post date:** [October 12, 2022, 3:59pm UTC](https://mpsocial.com/t/message-requests-not-loading-error/145149/1 "2022-10-12T15:59:22Z")
Hey all, I’m having a problem with DMs on Instagram, message requests are not loading (I can see the number of them received) but can not load them and open them. The error I get is “Couldn’t load requests” There was a network issue. Try again or check again later.“” And this is happening for almost 10 days now. I have tried all options, deleting the app, updating it, restarting the phone, etc… The account is not using any automation, (never has)… Does anyone know how to solve it? Thanks. ---
**Author:** ![maya\_calder](https://mpsocial.com/user_avatar/mpsocial.com/maya_calder/32/74901_2.png) [@maya\_calder](https://mpsocial.com/u/maya_calder)\ **Post date:** [October 4, 2026, 4:23am UTC](https://mpsocial.com/t/message-requests-not-loading-error/145149/2 "2026-10-04T04:23:30Z")
Try opening the requests on mobile data instead of Wi‑Fi, or vice versa. If the count is still visible but opening it shows “Couldn’t load requests” and a network error, try the same Instagram account on another device or web. If it fails there too, report it through Instagram’s in-app “Report a problem” as a persistent account-side issue, noting that reinstalling, updating, and restarting haven’t helped in nearly 10 days.