# What to reply to clients when they are getting angry about follow action block?

**URL:** <https://mpsocial.com/t/what-to-reply-to-clients-when-they-are-getting-angry-about-follow-action-block/68685>\
**Category:** Instagram Marketing\
**Created:** [June 6, 2019, 6:48am UTC](https://mpsocial.com/t/what-to-reply-to-clients-when-they-are-getting-angry-about-follow-action-block/68685 "2019-06-06T06:48:02Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![harshil240](https://mpsocial.com/letter_avatar_proxy/v4/letter/h/3ab097/32.png) [@harshil240](https://mpsocial.com/u/harshil240)\
**Post date:** [June 6, 2019, 6:48am UTC](https://mpsocial.com/t/what-to-reply-to-clients-when-they-are-getting-angry-about-follow-action-block/68685/1 "2019-06-06T06:48:02Z")

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I have got Follow Action blocked on 20/25 clients, Many users globally experiencing this.  
Right now I am sharing Twitter and Instagram screenshots , so as to cool down clients.

How are you keeping peace with clients? What are you replying to them?

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**Author:** ![Cudi](https://mpsocial.com/user_avatar/mpsocial.com/cudi/32/34452_2.png) [@Cudi](https://mpsocial.com/u/Cudi)\
**Post date:** [June 6, 2019, 7:37am UTC](https://mpsocial.com/t/what-to-reply-to-clients-when-they-are-getting-angry-about-follow-action-block/68685/2 "2019-06-06T07:37:07Z")

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Exactly as you are, providing them with data shown on down detector, people who are experiencing this on the Instagram subreddit… telling them it will cool down with time.

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**Author:** ![Taypher](https://mpsocial.com/user_avatar/mpsocial.com/taypher/32/31806_2.png) [@Taypher](https://mpsocial.com/u/Taypher)\
**Post date:** [June 6, 2019, 8:43am UTC](https://mpsocial.com/t/what-to-reply-to-clients-when-they-are-getting-angry-about-follow-action-block/68685/3 "2019-06-06T08:43:05Z")

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You could inform them about the situation that everyone is having problems with IG. Prepare a long email with lots of images to back your facts. Screenshot every source that you have, put some links from popular websites that are stating that lots of people are experiencing the follow block issue.

Also, tell them that you are monitoring this closely and will keep them updated if anything comes up.

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**Author:** ![TradeKozy](https://mpsocial.com/user_avatar/mpsocial.com/tradekozy/32/35890_2.png) [@TradeKozy](https://mpsocial.com/u/TradeKozy)\
**Post date:** [June 6, 2019, 11:25pm UTC](https://mpsocial.com/t/what-to-reply-to-clients-when-they-are-getting-angry-about-follow-action-block/68685/4 "2019-06-06T23:25:49Z")

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say them it’s a "global bot blackout "

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**Author:** ![goodtimes](https://mpsocial.com/user_avatar/mpsocial.com/goodtimes/32/31765_2.png) [@goodtimes](https://mpsocial.com/u/goodtimes)\
**Post date:** [June 7, 2019, 4:44am UTC](https://mpsocial.com/t/what-to-reply-to-clients-when-they-are-getting-angry-about-follow-action-block/68685/5 "2019-06-07T04:44:55Z")

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Back it with data and remind them its due to IG updated affecting almost everyone, as stated above. I would also add that reminding them of the long term ROI and results they’ve already seen gets them more focused on bigger picture. It helps them realize this is temporary, you’re on it and things will be moving again soon.

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**Author:** ![fine](https://mpsocial.com/user_avatar/mpsocial.com/fine/32/29512_2.png) [@fine](https://mpsocial.com/u/fine)\
**Post date:** [June 7, 2019, 7:31am UTC](https://mpsocial.com/t/what-to-reply-to-clients-when-they-are-getting-angry-about-follow-action-block/68685/6 "2019-06-07T07:31:05Z")

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Let them know that many people are having issues and that these things have happened in the past and have been resolved.

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**Author:** ![lukec2000](https://mpsocial.com/user_avatar/mpsocial.com/lukec2000/32/32778_2.png) [@lukec2000](https://mpsocial.com/u/lukec2000)\
**Post date:** [June 7, 2019, 7:44am UTC](https://mpsocial.com/t/what-to-reply-to-clients-when-they-are-getting-angry-about-follow-action-block/68685/7 "2019-06-07T07:44:16Z")

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Do you tell you clients you’re using a bot then too?

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**Author:** ![funniestpokemon](https://mpsocial.com/user_avatar/mpsocial.com/funniestpokemon/32/29253_2.png) [@funniestpokemon](https://mpsocial.com/u/funniestpokemon)\
**Post date:** [June 7, 2019, 7:55am UTC](https://mpsocial.com/t/what-to-reply-to-clients-when-they-are-getting-angry-about-follow-action-block/68685/8 "2019-06-07T07:55:43Z")

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Haha yes, tell them you’re using a bot 😉

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**Author:** ![aroundtheworld](https://mpsocial.com/letter_avatar_proxy/v4/letter/a/dec6dc/32.png) [@aroundtheworld](https://mpsocial.com/u/aroundtheworld)\
**Post date:** [June 7, 2019, 8:28am UTC](https://mpsocial.com/t/what-to-reply-to-clients-when-they-are-getting-angry-about-follow-action-block/68685/9 "2019-06-07T08:28:25Z")

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I’m trying to find links, but unable to find any. Can anyone please help? 🙂

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**Author:** ![jasmin](https://mpsocial.com/user_avatar/mpsocial.com/jasmin/32/32463_2.png) [@jasmin](https://mpsocial.com/u/jasmin)\
**Post date:** [June 7, 2019, 8:58am UTC](https://mpsocial.com/t/what-to-reply-to-clients-when-they-are-getting-angry-about-follow-action-block/68685/10 "2019-06-07T08:58:55Z")

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That’s what I send my clients:  
Hope it helps!

Hi,

These days something is going on with the Instagram system. Regardless of any of our activities, there is a lot of bugs and stuff regarding Instagram. This happening to a lot of people using Instagram these days.

I would recommend that you would change your password and let me know the new one.  
We will shout down your activity on our system till you tell us this block is over.

> **[Instagram DOWN – users report photo sharing site crashing just one day after...](https://www.thesun.co.uk/tech/9214285/instagram-down-not-working-outage/)**
>
> INSTAGRAM has gone down across the world – with users complaining they can’t access certain services. Most users are reporting problems when trying to refresh their newsfeed, while othe…

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<div class="post-metadata">

**Author:** ![harshil240](https://mpsocial.com/letter_avatar_proxy/v4/letter/h/3ab097/32.png) [@harshil240](https://mpsocial.com/u/harshil240)\
**Post date:** [June 7, 2019, 9:03am UTC](https://mpsocial.com/t/what-to-reply-to-clients-when-they-are-getting-angry-about-follow-action-block/68685/11 "2019-06-07T09:03:35Z")

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Does changing password help in order to get rid of follow block?

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**Author:** ![jasmin](https://mpsocial.com/user_avatar/mpsocial.com/jasmin/32/32463_2.png) [@jasmin](https://mpsocial.com/u/jasmin)\
**Post date:** [June 7, 2019, 9:05am UTC](https://mpsocial.com/t/what-to-reply-to-clients-when-they-are-getting-angry-about-follow-action-block/68685/12 "2019-06-07T09:05:53Z")

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nope, but it cant hurt…

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<div class="post-metadata">

**Author:** ![aroundtheworld](https://mpsocial.com/letter_avatar_proxy/v4/letter/a/dec6dc/32.png) [@aroundtheworld](https://mpsocial.com/u/aroundtheworld)\
**Post date:** [June 7, 2019, 2:20pm UTC](https://mpsocial.com/t/what-to-reply-to-clients-when-they-are-getting-angry-about-follow-action-block/68685/13 "2019-06-07T14:20:34Z")

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Thank you! 🙂

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**Author:** ![aith](https://mpsocial.com/letter_avatar_proxy/v4/letter/a/ba9def/32.png) [@aith](https://mpsocial.com/u/aith)\
**Post date:** [June 7, 2019, 3:15pm UTC](https://mpsocial.com/t/what-to-reply-to-clients-when-they-are-getting-angry-about-follow-action-block/68685/14 "2019-06-07T15:15:43Z")

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Yeah, I would play the “IG is facing issues right now” card at the moment and wait it out.
