# Why Instagram messages dissapear when using on Web chrome

**URL:** <https://mpsocial.com/t/why-instagram-messages-dissapear-when-using-on-web-chrome/136741>\
**Category:** Instagram Marketing\
**Created:** [November 11, 2021, 2:35pm UTC](https://mpsocial.com/t/why-instagram-messages-dissapear-when-using-on-web-chrome/136741 "2021-11-11T14:35:56Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Ins](https://mpsocial.com/letter_avatar_proxy/v4/letter/i/cab0a1/32.png) [@Ins](https://mpsocial.com/u/Ins)\
**Post date:** [November 11, 2021, 2:35pm UTC](https://mpsocial.com/t/why-instagram-messages-dissapear-when-using-on-web-chrome/136741/1 "2021-11-11T14:35:56Z")

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Hey guys, why some of the messages with the people on Instagram are dissapearing? I’m using intagram through web: chrome portable+proxy. But what is strange is that when i check those messages on phone - they’re not dissapeared. Is this problem with my proxies or what?

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**Author:** ![niko\_ops](https://mpsocial.com/user_avatar/mpsocial.com/niko_ops/32/75475_2.png) [@niko\_ops](https://mpsocial.com/u/niko_ops)\
**Post date:** [November 8, 2026, 5:01am UTC](https://mpsocial.com/t/why-instagram-messages-dissapear-when-using-on-web-chrome/136741/2 "2026-11-08T05:01:10Z")

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1. If the messages still appear in the Instagram phone app, they likely haven’t disappeared; Chrome may not be displaying or syncing them. Confirm both are on the same account and conversation.
2. Refresh Chrome, then sign out and back in.
3. If they’re still missing, check a clean Chrome profile on the same connection, then change only the connection. If the messages return only after changing connections, investigate the proxy; if they return in the clean profile, investigate the browser session.