What do you do when a client's engagement drops?

happend to me a month ago. limited exposure for 2 full weeks… it was no fun.

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Yeah, same. Actually I’m dealing with it right now for a totally different reason. One of the 2 accounts running on my home IP got disabled, currently waiting for it to be reactivated, but they must flag the IP during that time period, along with device ID’s and any associated accounts.

Posted a photo with the other account on it and was so ghosted it received 2 likes in 10 minutes and almost nothing more. Usually I’m at around 30-50 likes by 10 minutes. So essentially completely hidden from the feed.

Have to wait until it’s reactivated to test again, but posted two times on a totally different account with the same results. Sometimes it’s truly insane that they do these things.

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I know your pain man.

I lost over 5k followers in the 2 weeks and it took me another 2 to compensate for my loses…

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Yes, I agree with what the guys above said, spring break always brings my account’s engagement rate down a bit. It’s normal, but if it keeps being like that for a long time, then you should worry about solutions.

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Crazy how much spring break can affect engagment. I haven’t seen this (yet) on my accounts but i guess it depends on niches.

A female fashion niche will see a drop for sure as people are out on the piss!

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That’s wild, well let’s hope you guys are right!

Hey, are you sure your client account did not have a PV? Many users experience this in the past 3 weeks. After a PV accounts are usually shadowbanned for 2 weeks.

Easy to check, look at recent hashtags after the post, if it doesn’t show - it’s shadowban

I’m sure they don’t because I have them on Jarvee with no issues.

They rarely use hashtags in their posts to begin with, so I dont think a shadow ban is the issue, more that their reach has been crushed (IMO)

Also working in the fashion space. Last week was a very slow week. If you have a bit of a search on the forum you will see that it’s a seasonal trend.

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Is shadowbanning a confirmed true phenomenon?

I’ve always thought it was a rumor because I’ve never been able to find proof when researching it. And Instagram has made statements about it, saying they do not do this.

How would we go about removing ghosts? I can’t seem to find any current or recent guide on doing so?

We all seem to believe that shadowbanning exists because we have all experienced it. Instagram can deny its existence all they want, we know that they lie through their teeth. I trust their statements like that about as far as I can throw a hippo… [spoiler; not very far].

There’s no “conclusive” evidence of it existing, but by doing some of the tests recommended on this forum and following some of the steps to rectifying it, you’re able to turn the situation around most times.

If it walks like a duck and quacks like a duck, its fricken duck… even if instagram says its not. :slight_smile:

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Yeah it is for sure. IG can mess with your reach both in hashtags and organic, no matter how much they enjoy denying it.

The guides in level 2 or 3 still work exactly the same.

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Would you still count this as fact if only some niche accounts are getting worst engagement?
For the accounts I handle this isn’t widespread.

I’m just pointing this out because most people will wait out this engagement drop instead of taking action or reevaluating their position, which won’t help their situation at all.

Obviously, if the account is being flagged as undesirable (because you got PV, you’re posting bad hashtags or content) it’s normal that your engagement will drop 50-90%.

Everyone has to remember they’re fighting for limited attention. Your competition is always getting better. If your content strategy has been the same for over a year, it’s quite normal that your engagement isn’t doing great.

They’ve been pretty clear about “shadowbans” this year. It totally fits with our experiences.

It’s also not as simple as posting banned hashtags, that was probably how their AI started learning what was “non-recommendable” as they call it. It’s now a lot clever, as you should expect from these machine learning monsters.

On the other hand, user experience on the explore page is greater than ever, meaning most people will spend their time there. If your post doesn’t find its way there, you’re not going to do as good as you used to.

We used to think of the explore as a way to go viral (back when top posts were seen by the whole community), now it’s just something you have to hit daily/weekly to keep up with the competition.

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Some really good points in here. Thank you for sharing!!

That’s kinda crazy. I’ve never really noticed it before, but alright. When do you think the depression ends?

So I recently came across this: https://spamguardapp.com

I have no doubt they are just using clean up/remove follower tools in Jarvee, but curious to their actual method.

If you use Jarvee, I could probably put together settings that would work for this.

But this offering looks interesting and is cheap, just hard to trust others.

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What guides are you referring to?

I won’t trust another app to do this necessarily. I would rather find ways to do it myself. If you do know of any ways, please let me know. In the meantime I’m going to try find some guides.