About Blank Page (OG Ads Installs)


#1

I just tested my funnels and when I click on an offer/app it brings me to an about blank page. No app gets installed, nothing.

How do I fix this? Have you heard of people with the same issue?


#2

Fastest way will be contact their support :slight_smile:


#3

Already did. I thought maybe someone else has had the same problem :slight_smile:


#4

I think they’ve had this problem from some time, there’s another topic around discussing the same thing but I don’t think there’s a fix yet.


#5

So there’s nothing to do about it? How am I going to get conversions when the apps do not show up?


#6

You must remove _blank from your Links, there is a problem with the redirection in a new tab since instagram updated their app a few weeks ago.


#7

It happens when I want to install an app from the content locker it has nothing to do with Instagram or with my links


#8

Let me guess, you used iphone to check your accounts and links?


#9

Nope, I used a samsung phone. I’m still trying to figure it out.


#10

I know OGAds had issues with ios, IG changed something on their side, looks like android is affected too.

Bastards :slight_smile: This will have huge impact on all OGAds users.


#11

Has issues (present tense). It is prominently mentioned on the OGads members home page.


#12

I know. Looks like I have to switch platforms :slight_smile:


#13

This is not an ogads issue this is an instagram issue. As you can see in our test example even if you are not using a network like ogads this issue occurs. The test i am referring to is if you go to miniclip’s ig and try and download their apps through ig. You are using instagram’s browser when you click on a link inside of the Instagram app. That is something we can not fix ig has to fix this issue.

That being said we are working on a work around.I believe it will be coming out shortly


#14

Okay, that’s great. So every click I get is basically useless because they aren’t able to reach the offer/install anyways?

Btw, the test example you reffered to worked fine for me :grinning: