I can’t login to my accounts anymore on the IG app.
(in the red saids: There is a problem with your request.
- I can log in to the browers, but can’t do any dm’s or tag the companies I work with.
- Tried every solution like: checking connection, deleted IG from iphone and reinstalled it, reset password.
The strange thing is that on another phone i can log in to my accounts, but I can’t on my own phone.
I use this account for my work, its a 1Milion+ account, so i can’t do my collab anymore.
I contacted Instagram and only get a pasword reset and it didn’t worked.
It’s all automatisation on there mail. they dont answer my questions or help me with a solution.
if anyone had this same problem or having a suggestion please let me know.
( I know buying an new phone ) but that’s not the best option.
Try to turn off Wi-Fi and login via mobile data!
This should work.
most possible that your device id has been blocked by instagram or its your connection
You could always try uninstalling and reinstalling the app
Had this problem a few months ago. Changing the devide ID didn’t help. What worked for me is that I logged via mobile data and added 5 accounts. Its not an ideal solution since I was used to log up to 8 accounts on my device but its better than nothing I guess.
I think you got banned. One of accounts connected to my phone got banned and I got the same message when I try to log in any other account. That explains you being able to log in from another phone, Instagram bans your device ID or whatever. What I did is download Instagram Rocket or Instagram ++ (only works for iPhone) and I can log in via those apps and use it without problems.
How many accounts do you have on that phone/app? How many other people have access to the account? You probably need to disassociate the account with a few phones/apps before you can log in via the app.
yes i did, didn’t worked unfortunately
Thanks this was the only option that worked for me! It all happend when a 290K account from me was deleted by IG… then it automatically logged al my accounts out. thanks again Artie!