Audience network payments problem

Facebook Marketing
#1

Hi i need some help.
I transferred my old fb audience app to my account from another account and now facebook replies that i have to place myself as a financial administrator for the money i had on the old app to be transferred.
I did so buy setting myself as an admin in company settings > admins but they still reply with the same text:

Your account is not listed as a financial administrator for the account where the App ID xxx earned that amount prior to be transferred.

Am i missing something? Thanks

#2

There’s a little or no talk about FB audience network here on the forum, I doubt anyone can help you with it. Have you tried contacting their support?

#3

I get same reply every time
Your account is not listed as a financial administrator for the account where the App ID xxx earned that amount prior to be transferred.

#4

Do a Google search to see how many others have the problem or solved it or create a profile/website to help others and related problems with Audience network.