Hello,
one of the clients reported, that he would like to add music to his stories, this function has been round for many months now, yet he cant find it, I checked myself, and this account doesnt have the function possible.
Tried using both business and creator account.
Anybody knows what might be causing this? Buzzfeed and other cancerous articles give just vague answers
It happened to my account what I did was watch other people’s stories and clicked on any music and listened to it (the link at the top) after doing this for a few days it came back - hope it helps
this given client said that he never had this option before, tried what you suggested
Yeah I never had it for a long time either but after doing this it finally appeared just tell them to interact with stories that have music click on the music so it takes you to Spotify etc - hope it works
i was thinking if there could be the following logic
Device has Spotify on it, that spotify account/device is linked to Facebook account and that same account is connected to the given Instagram account.
Yes maybe - all.i know is that after interacting with music on the story I got the music option - let me know if it works
Which country are they from? The music function didn’t work for me in certain countries when I was traveling. It also didn’t work for one of my client accounts in the US because I had it on my phone and used it in that country quite often.
As soon as I changed countries and spent a few days there, problem stopped.
same country as me, My personal account I can use it, and many local friends can too
I’m from Canada and I don’t have the option only when I travel to US I get the option. I think it has to do with distribution rights in Canada because we have different laws/regulations even if a person has a music story we can’t hear the song either.
Is the account used with a proxy from a different country though? If not, sorry have no idea.
no, from clients phone on his sim card (data plan)