and hints ideas what’s the root cause when accounts using m/s get captcha window block without being able to use EB to solve it (i.e. I cannot see the captcha using EB)? Got this block on every of my accounts. Like once a month or so. J support said I need to change my user agent to edge user agent.
They also said I should check the following links via EB. I cannot open the second link using EB. Changing the user agent had no effect at all.
It’s only possible to solve it by logging in with my private smartphone. I think that not the best way to solve the problem.