Facebook suddenly rejecting all ads

Facebook Marketing
#1

Hi

I’ve been successfully promoting my online store over the last few weeks using this ad:

ad
ad749×737 111 KB

Suddenly from yesterday the ad was rejected with this reason:
Ad Can’t Run: Update Website URL(s)

This ad isn’t running because it promotes content that exploits crises or controversial political or social issues for commercial purposes. You can have a look at our [Advertising Policies] for more details.

I have tried everything, changed text, changed the image, resubmitted at least 10 times, I cannot understand how my ad being rejected relates to the reason given.

Only other thing I can think is they don’t like something on my actual online store - clicking the ad goes to the main page of my store selling locally made artisanal goods in South Africa. There is nothing on there I can see which violates anything.

Any advice would be appreciated.

Thanks

#2

Your ad is getting flagged by their algorithm, contact FB support

1 Like
#3

Thanks, I’ve done so - turnaround takes forever it seems. Do you think it might have anything to do with the content on my store? Do they check anything beyond the URL?

#4

Facebook crawls your whole website, it’s probably some keyword that is triggering this. If they don’t reply in a few days and you have no other options then I would suggest getting a cloaker to run your ad.

#5

That might put him deeper into the trouble zone.

You could switch to a new “landing page” for the Facebook Ads to stay in the whitehat solutions.

#6

Wanted to weigh in here and say this exact same thing happened to me. I’ve been running ads for months with no problems. Then about 4 days ago nearly all of my ads (active and completed) had an “Ad Set Error” with the same reasoning. I requested a review and heard no response for days. Finally I just updated the website URL to a different path and got it going in less than a few hours. Nothing on the ad goes against policy, it may just be a weird bug in their system.

Also you may want to check that your privacy policy is still up. I noticed mine was somehow referencing some other page, so I updated that too before republishing the ad.