Hetzner Servers and Website are offline

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#1

Hi everyone,
have someone noticed that website and every server on Hetzner are offline?

Have someone tried to contact the support or do you know what’s going on?

I tried to reach them out via email (info and support), but I think that they are offline too.

#2

website is working for me

#3

Hi, it’s all out of order and they don’t answer the emails

#4

I just saw this page about the status of the server, scheduled maintenance, etc.

https://www.hetzner-status.de/en.html

2 Likes
#5

Well, we will have to wait for the maintenance to finish.

#6

This is the last record in that page.

Type: Fault report
Categories: Network
Start: December 3, 2019 11:10:00 AM CET
End: Unknown
Description: Due to current network impacts you can encounter problems accessing the the servers in our datacenter using core backbone.

In particular, this means that you as a Telekom customer cannot reach the servers in our data center in Nuremberg and Falkenstein.

Thank you for your understanding.|
|Affected:|Network connection to our datacenter Nuremberg and Falkenstein|

So if you are using Telecom (Telekom) carrier the website and servers are not accessible.
I just tried with Vodafone and it’s working.

Hope they will fix this soon.

#7

all good on my end

#8

All good here aswell. Thanks for reminding me to backup again just in case