IG ADs: An existing video is failed to process

Hey guys,

One of my clients video posts on IG can’t be promoted, this is the error:

I selected an existing video from the client’s profile, how come there is a problem to process the video?

Anyone has this problem too?

Confirm I have the same problem too!

Upload the video manually, wait few minutes and then try again.

But I want to promote the existing post from the feed…

Sometimes, actually quite often, Facebook is broken. I suggest you retry tomorrow. If it’s still not working use the Chat and ask for help.

I know.

Just upload manually and then after few minutes select the post from the feed as usual.