I have a friend who has an IG business account with the ‘email’ button, so that people can contact them directly. However, for some reason the email address on file is missing a letter, so it’s useless. Does anyone know where you can change that email address since it’s clearly not the same as the one used for actually creating/signing into the account? I never had an IG business account, so am not sure of where this is changed. Thanks!
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Is there a connection with Facebook ? I never had a business account. So this is just guessing…
No but I just checked and actually he doesn’t have a business account, which means there shouldn’t be an email button to begin with. That’s very odd. Perhaps there is really a massive IG bug happening right now.
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Instagram App > Profile > Edit Profile > Contact options
Then business information appears, so you can change your email address.
PS: You don’t need to have a Facebook Fan Page or so.
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Thanks for that!
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real weird for sure
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actually it was the client’s fault. They did switch to a business account somehow but can’t remember doing it…
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