Hi, my account was disabled last week at 123k following, I’m not sure why possibly some old posts with music. I have been taking advice on how to recover with no luck yet but I was wondering is it easier to get it back as a personal account rather than a business one?
@Zinny: first at all, sorry to hear that.
You are not the first one who is affected, this happened to many. Some used third-party apps that are not permitted by IG, some never used something like that and still lost their accounts.
From my point of view, I dont think that the chances to get a personal acc. back is higher than a business account. If you are having a business acc., I guess IG sees you as a customer, so basically, so the likelihood for a ban should be lower.
There is no guarantee for it, but some people tried to comment on their FB page and sometimes they got a reply.
This woman stated some weeks ago that her 1.8Mio.- account was disabled.
It is now back online. Hopefully you get yours back, too.
Thank you so much. This is great advice, I am really distraught over this as my business has gone down 94% and I am a single mother with no support and this was our sole income. I’ve never used any third party apps I think it must have been a song I had on a video but they don’t tell you. I will try anything to get it back
Instagram banned this 3 days ago,yesterday they removed ban telled me “there was a mistake” today is newly banned
@Giuseppe_Leonardi Sorry to hear that. Hope you get it back! Could you tell here what you have done after it got banend the 1st time?
@Zinny: Some people on FB have stated they didnt get a reply, so I hope you get an answer… What have you done so far, like contacting them via the app or… ?
Good luck you guys I keep my fingers crossed for you!
BTW, one user has recently started a petition: “Instagram needs better customer service and answer for disabled accounts” . It has not many supporters yet, but if you have 30 sec., feel free to sign it - for your own sake and the others that might get in the same situation as you:
I just found this forum and read about emailing from your computer, I was only doing it in the app but yesterday started on the computer. I will sign that petition for sure what Instagram is doing to small business is inhumane
Change.org is the most shitty platform in the world. People sign petitions for nothing lol.
Do you know if she wrote on Instagrams Facebook page? That’s what I did, they haven’t deleted yet
Oh sorry I see Instagram for business
Maybe shitty, yes And I hope you are right: that many peope are signing this petition so that IG is banning less of our business accounts we are relying on
may I ask you: have you ever connected your Instagram (business) account with your (private) FB account? Some people said that this may make an account stronger, that’s why I am asking.
Still hoping you are getting soon your acc. back
It was linked to my business fb but not my personal, still no word but I won’t give up. Also I read that you can pay someone to put your account back up is this a rumour? I was just about to launch a product I spent a year developing and went into debt for so I’m desperate
Thanks again x
You opened 3 threads for the same issue. Please refrain from doing that in the future.
Closing this one.