Hello, last Monday I tried logging in to my account only to find they had disabled it. I had around 4k followers but thatās not important. I have so many videos and photos of my little girl on that account, in archives, Iām completely heartbroken. My Facebook and Instagram are linked so that too is disabled. Unable to submit a form due to staff shortages because of covid. My instagram is stuck on āif we can confirm your details, 24 hoursā blah blah blahā¦i have tried messaging business support on Facebook, no luck, Iāve tried submitting every form I can find but get a message saying ālog in to your account to find out how to submit a reviewā I give up. Can anyone help me please? This hasnāt helped my depression at all, sorry for the long ramblings 
What could you have done that would have resulted in a personal account with baby photos to be disabled? Something is missing in this storyā¦ but anyhow, you have to keep trying to contact them via that form until they reply. If youāve truly ādone nothing wrongā then they will eventually undo it.
Howeverā¦ this is an important point, never a social media site/app to be the only source of storage for a life of personal memories. Back those things up somewhere else.
Hi, thanks for your reply. I definitely havenāt done anything wrong. All I share is baby clothes from Zara and decor, absolutely nothing that warrants them to disable my account. Iām just annoyed I cannot submit any form because they are still reviewing my account, this could obviously take months.
I do back up my photos and videos onto my computer of course, there are just some story memories and stuff in my archives which Iām gutted to lose.
It may be slower than usual, but they should give it back to you based on what youāre saying. And when you do get it back, make sure to save all that stuff.
Speaking from experience of having lost some photos, itās really frustrating!