Instagram do not send the link to reset password. What can I do?

Instagram Marketing
#1

Hello
When I try to log into the account I get this.

WhatsApp Image 2020-04-21 at 13.07.25
WhatsApp Image 2020-04-21 at 13.07.25738×1600 29.4 KB

If I look on Instagram my account is there, so it is not disabled. The problem is that I cannot change the password because I get no link to reset it.
When I go to “forgot my password” and I insert the account email there, I get this message from Instagram.
“Sorry, we can’t send you a link to reset your password. Please contact Instagram for help.”
What can I do to make it work?

#2

I got this too today, I did get link to reset it, after I got the new password, I still get the “Help us confirm you own this account” Tried to solve this for 2-3h without luck…

#3

The answer is in another topic Impossible Instagram Verification Loop

1 Like
#4

you solved my problem, thanks big time!

#5

No problem. Happy to help

#6

When I click secure account after pass change, it goes back to the get help page.

Edit: Closed browser and reopened incognito and worked!

1 Like
#7

Just follow the same link from a clean browser, or clear your cookies)

2 Likes
#8

I tried incognito, but I’m still stuck. It goes back to the get help page after I click secure your account here.

I’m using home IP. Only one of my accounts has this verification issue.

#9

Try resting the account for a day or two and then try again. Maybe there is something suspicious in your account that caused that kind of verification…

#10

you should try with Opera, for me it worked as it has a build in VPN…

1 Like
#12

Hello
I forgot my instagram password.I m not receiving password reset link in my yahoo email.I had used my correct email and i still couldn’t find any link even in my spam folder. do you know how to fix this problem?

#13

Have you checked all the folders in the mail? The spam folder? Try logging in to your account using a VPN service from another country, and try sending a link to restore your password

#14

yeah i tried all of this things and yet it didn’t worked.what am i suppose to do? please help me to solve this problem☹️

#15

How long has it been since it did not work? Maybe you need to rest the account first for 1 - 2 days before you try again.

#16

Try resetting the password from a different device, see if you will receive the password reset URL. If you sill don’t receive it, stop requesting for password reset for a few days, then try again.

#17

didn’t worked:(

#18

that’s weird. can you enter the yahoo email instead of the account username when you’re requesting for a password reset URL? maybe the yahoo email linked to that account isn’t correct.

#19

It dint actually work too
Though my email was correct
But it’s alright
In case u have any alternative plans please do inform me

#20

I have problem.
The 6 digit code that I receive doesn’t work
And support team don’t reply in my request.
I have verified account with blue badge