Thank you. I assume getting to this part of the process is a good sign that they’ll restore it if you prove successful verification with the code and a photo?
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facing the same problem with my cothing page. did you get your account back?
I got mine after some few days. Out on the 1st got their email on the 10th replied on the 11th and got the account on the 13th I think but was gotten in the second week of August
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Yh got mine back it is a clothing business page too
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thanks a lot.
mine says this “Your account has been disabled for violating our terms” how do i contact them? any idea? pls help.
Tap Learn More on that pop-up and complete the form.
Has anyone ever completed the process of sending in a photo with the code and not gotten their account re-enabled? I’m trying to determine what the chances of restoring are if you’ve gotten this far in the appeal process.
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Click on the learn more then it takes you to the appeal form
Got mine back. It’s just patience and the covid issue so things are slow
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Hey just making sure the email of them done reviewing our account is from the email of our disabled account right?
Yes please it should be
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In the 4 weeks, did you ever tap Done?
I had to tap Done and the next day tried to log in again. From there, I received the Account Disabled and violation screen which gave me an option to tap Learn More and appeal.
I’ve spoke to facebook business support twice. Both times they joined the chat and helped in around 15 mins.
First time, they said that they IG team is reviewing and will get back to me in 24 hours. Never heard anything.
Second time, they gave me a link to file an appeal (same URL everyone has posted).
Needless to say, they haven’t really have had the authority to help and just defer to the IG team.
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So um did u get ur account back or nah and why were u disabled in the first place . Did u get this too?
if u got ur account back did u use the via fb link to get ur account back? and how long did they accept ur appeal
I was banned on Monday. I had that screen on Monday. The screen switched to account disabled violation screen on Tuesday.
Talked to support Tuesday and Wednesday. Finally got the email to send in a photo was a code on Wednesday. Haven’t heard anything today. Still disabled but optimistic about being re-enabled since I received the code verifcation email.
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Yes, on mobile. Mobile will then give you a pop-up with an option to Learn More. Tapping that will give you the reason for disable (mine was impersonation which is false). That same page will give you an option to dispute.
But also fill out this form as well: https://help.instagram.com/contact/1652567838289083
Both are different forms for appeals.
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When i tap on, it logs me out from the app . Nothing happens. Please help me out . My instagram was linked with facebook so mu fb account is also disabled.
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