Please help!
1.I extracted members from my twitter account
2.Next, I sent a message to those extracted members.
To my surprise, all the messages are coming to my tweets/replies tab on twitter.
It looks spam and everyone get to see that I have sent same message to all.
How did it happen?
Direct messages should remain private, isn’t it?
What was my mistake?
Please send an email to support and include a screenshot of your Send Message tab
There are two tabs that look very similar. You probably extracted and used the wrong one. You want to use the “Contact” tab, not the “Mention” tab.
Send support a ticket as @mommyfats suggested, but I would put money on you accidentally used the wrong one.
The “mention” tab sends them out as tweets.
Contact is the DM
There is also a box that you can check under “Contact” that will send them as a tweet instead of a DM, make sure it is UNchecked. It’s the one that says "Use mention instead of Direct Message.
Thanks for your reply.
I double checked what I did (whether I used extract members from Contact or Mention).
I used the right one. But it came out like that.
I was scared and had to delete those tweets manually.
Then I stopped twitter from social profiles.
Nevertheless, thanks for your help.
Yes, I sent an email to support.
I think it’s a bug. Although I stopped and deleted my message, it still continue sending them.
Unfortunately, I had to “OFF” Twitter from social profiles.
