Just wondering if there’s any service out there that allows -upon disasters like the ones we’re suffering- to add extra days to existing client’s subscriptions. How do you guys manage this?
Stripe or Paypal don’t offer this. You have to create a new subscription, which is exactly what I’d want to avoid.
With Paypal you can “suspend” the subscription until issues are resolved… basically they won’t be charged until you resume subscription again, I have done this with a few clients. Not sure if that would help you or not but you could suspend for a few days and then resume perhaps?
Im not sure if there is a bulk option or not but if you go to where your subscription buttons are in PayPal you should be able to see if you can select multiple accounts and then suspend or not, might have to be done individually and yes would be a pain for 200+ clients haha
Create a percentage or fixed dollar amount coupon in stripe and choose duration of the coupon. Go into customers, click on the customer, click on their subscription in their profile, click update subscription, click coupon and apply the coupon you created. (I haven’t done this since June, so I may be slightly wrong)
Probably, I have not needed to try so I am not sure
my setup is based on WooCommerce and there you can do this with like Stripe, goCardless etc. Paypal not if you have you have the “normal” subscription payments, cause the whole sub at paypal is onces set up unchangeable. Only if you have reference Transaction with Paypal - but you have to apply at Paypal to be allowed to set up recference Tansactions.