Problem with functions

Hey. I just have a problem understanding some of the functions. Can someone explain some how some of them work. Thank you in advance :slight_smile:

How much scroll time did you use? Also, were there any other tool running on the account when you ran the extraction?

no other tools are running.

Please send an email to support and include a screenshot of your settings, thanks.

I did. The team said it is or from the computer or the internet connection.