Problem with insights

Instagram Marketing
#1

Hello everyone.

I run a account with 30k followers. When I started I opted for 6k to 7k fake followers. Then I did F/U method to grow. During this journey I observed that my insights are not displaying as they should be.:point_down:

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Screenshot_20190523-222109__011080Ă—2394 138 KB

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Screenshot_20190523-222215__011080Ă—2466 191 KB

As same goes with my personal account with 2k followers. Here also insights are not displaying as they should be. :point_down:

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As you can see words are missing and some are incompletely shown. Due to this I am not able to understand and study insights properly.

I tried uninstalling the Instagram app and reinstalling it but still the problem remains. I installed Instagram in different mobile (Android) and checked it works totally fine. Problem is just with my mobile. (Android)

Can anyone please help me on this?

Thanks in advance.:blush:

#2

I run many accounts with F\UF and haven’t encountered such problems.
Do you experience other problems on the app? Such as followers\followings count not appearing in profiles

#4

Followers/following count is normal and also no other problems, issue is only with the insights.

It seems having access to insights but cannot necessarily utilise it to full potential.:thinking:

#5

That’s really odd!

Anyways, if you have access to the new creator account type - You can access insights from your PC using FB creative studio

1 Like
#6

Looks like a bug, try changing proxy to an english speaking country.

When I used VPN my Instagram language sometimes changed in-app, which seems really weird

#7

Oh okay. Thanks for the info, will look for it.

Also will try formatting my mobile if it could help.

This really gets annoying.

#8

I have never actually changed or used proxy settings before and F/U method was done manually by me from mobile only. As for now I don’t use any automation tools for growing.

I tried figuring this out lately but couldn’t find any answers or any talks on this issue,
also tried searching on Google but still got nothing, looks like I am the only one facing this. :expressionless:

#9

It really looks like a bug… but you are certainly not the only person to have experienced it.

I googled “instagram insights cut off words” and this the first result - https://www.reddit.com/r/Instagram/comments/8fs9sa/bug_missing_text_in_insights_screen/

I would just sit and wait, there isn’t much to be be done for bugs that come from IG themselves.

4 Likes
#10

This bug I am seeing in my account since long. (Maybe more then 6 months)

Thank you for your input though. @mojojojo

Not much I can do except still wait for Instagram to solve it.

#11

try re-installing the app!

#12

I would try a different phone / tablet. This way you see if the bug is on the IG account itself or local to your device.

#13

Did it several times, still the bug remains.

#14

@MojoJojo
The bug is local on my device.

#15

So strange… Try to pm instagram… I never see that before :hushed: