Renewal License Issue

Hi

I have renew my licence for mars, but in my control panel appear just 3 days left.

Restart Mass Planner

Are you sure you got charged for your license?

If you have (for example) 3 days left and create new subscription, you won’t get charged until the last day of your license. When you get charged, days will be added to your license.

Mine only updated when I restarted MP.

Also this topic should not be here, it’s got nothing to do with the forum, this is an issue for our support. What can other community members do to help you with this?

1 Like

Yeah, not topic for the forum, but it’s not bad to have it here in case someone else experience same thing. Closing now.