Status gets set to "off"


#1

My “Status” is getting set to “off” automatically. I have not found a button or threshold that is causing this… can someone please suggest any possibilities?


#2

are the any follow sources in the tool? if i remember correct the tool stop if the sources are empty


#3

yes, I have a lot of sources.


#4

to clarify, are you using Jarvee?


#5

good morning. I am sorry, but I don’t know what Jarvee is.


#6

Most likely you have “Enable stop account until” checked off and specifying a future date in the profile of the account in questions


#7

Thank you. I have searched, but cannot find where the “account questions” are located. Could you please advise if you have time?


#8

In the advanced options of social profiles


#9

What tool are you using?


#10

found it… nothing was checked… thank you for your help.


#11

Glad this was solved.