We’ll review your info and if we can confirm it, you’ll be able to request a review in the help center within approximately 24 hours

[Tess]

I received the above message after I been asked robot check and to verify my phone number on 5 Aug. It’s a week already I received no email nor message from Instagram. And I still cannot log in the account. I tried “forgot password” and tried to fill in the appeal forms, but all showed that “User not found”.

Does anyone know what is going on? I went through all the topics but still can’t find a way to solve.
Thank you.