What I’ve noticed on my side is that when we, or the client, change true contact information to ours, 1 week or 2 days later; Instagram will ask for verification code. Even though the new contacts have already been verified with IG.
And, when IG asks to verify, they automatically include the old contact information.
As soon as we input the new code, we get a pop up to verify if the old contact is correct.
Of course, we always press yes.
We double check profile contact info, and it’s what we had changed.
So don’t know why IG sends the code to the old contact info.
This loop will happen over and over again with some of the accounts.
We’ve tried even changing the contact info a third time. Deleting the newer phone or email. Same verification loop as above.
Don’t know why this happens.
What if a client really wanted to change because they would no longer have access to that phone? They’d lose the account?