I am thinking maybe they changed the phone number on it and then disabled the account - that way I cannot access it and also do not get my business name back… how shitty
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I have searched but I will search again … any idea why I can’t use the same email or even try to use the same name? If they changed it would I be able to see it now ?
don’t worry that much, since you have access to the original email account used to create that instagram account, you still have the chance to get it back.
have you emailed instagram yet?
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I have emailed them and dug out any information to link me to my business account… I see this happen all the time but I did not think my account would be target as it was at 13.6K but in instagram that is not very large … its just beauty and makeup, as I am a vlogger … but shit I am loosing everything at this time. In the past the two-step verification was very firm but I found it annoying and turned it off…bad idea.
did you get this reply email from instagram after you emailed them?
if you haven’t, try this link
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Thx 4 takin over @PortraitPhotography I have no real experience in getting accounts back. All my lost ones where purchased accounts with less than 100 followers. So fuck it, besides having usernames i wanted o well.
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i didnt’ take over… i was just sharing as part of our community…
btw, love your journey journal here
http://mpsocial.com/t/journey-babs-managing-accounts/8322/49?source_topic_id=8854
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TYTY, I have no idea how to do this journey/joural shtuff. Just trying to help myself stay on top of it all with it and hopefully others will learn from any mistakes I make 
there you go, have you responded them with what they have asked for?
I heard back a little earlier they actually disabled it - I am not sure why they did … I have no idea they said for following not community guideline… this was the first time ever in two years I was disabled, I can only say I had a pastel feed and occasionally I would repost photos I found online… I would tag whoever they belong too but there were not many just a few… any idea about disabled accounts - they said I would not get it back 
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Could you post a screenshot of their reply?
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Just keep complaining. I just got one of my accounts re-enabled after complaining for 4 weeks. I sent them 3-5 emails a day. Dont give up.
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This was the response tonight, my issue is I have no idea what i did and if they don’t tell me how can I keep from this happening again… I wonder I can even get it back, have you heard of anyone getting this back.
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Did you use massplanner for this account?
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Hi No I have no idea what that is? This was an actual account that I was using for my business, this was my only account and I was not spamming or doing anything that was sketchy. I have no idea how I would get this back
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Keep messaging Instagram. I have had multiple clients with business accounts that have received this same email. They continued to email Instagram, and they all got their accounts back. Just keep sending them more emails. Keep them all unique, and show them how upset you are BUT BE RESPECTFUL!
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curious, if you have no idea what massplanner is, why are you in this forum?
this forum are for massplanner users. Not that we don’t welcome you, but just strange that you found us without knowing what this place is for.
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I say you tell those mother fuckers whats up!
Edit: Jk guys, this doesn’t work well.
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I searched online for marketing with instagram - and I also just got my account back today, thank you for your help