Can't Post or Remix Reels?

Instagram Marketing
#1

Hello all. My sister is having issues with her main account for a long time now.

She tried re-installing logging in out & reporting the issue. She can view reels but she can’t post reels or remix. Any idea why?

She only uses 1 account that’s at least +5 years old and she has purchased followers before. When she created a new account she can post reels but she doesn’t want to start over.

#2

Is she using Jarvee to post reels? If yes, check if she’s USING ONLY THE EMBEDDED BROWSER, that option does not allow publishing videos.

1 Like
#3

What is she using to post her reels? Also are she getting errors when she tried to post? If yes, what error is she getting?

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#4

she doesnt use jarvee or any automation

#5

the option doesnt show up

#6

Has your sister tried logging in to the account with another phone and see if she can find the option to post reels there? If using another phone doesn’t work, I would suggest she stop reinstalling the app, and wait a few days, I remember having this before when I just bought a new phone, the option appeared after a few days.

1 Like
#7

Did the option show up?

#8
#9

Thanks for sharing @maddy1. Very useful thread.