How to refresh Boards list after Creating a New One

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#1

This is probably a rediculous question but uh

After i create a pin board I dont see it in the list of boards available for the pinterest account. Ive tried restarting mp to see if it would refresh… didnt help I truly dotn want to have to remove every account and re add them

Also give me the support email address because when i try to use ur form it gives an Error after hittin submit with NO reason why

#2

Have you tried just syncing the account from Social Profiles? If this does not update it, the you can ‘remove and re-add’ the username of the account in Social Profiles>Account Details

As for contacting support, you can do it within MP Dashboard>Contact Support

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#3

OMG thank you you know what my rdc window is ALOT smaller than the width of MP so i didnt even think to scroll it to the right for more options lol

Thx mommyfats

I lost my email i got when buying MP so ive lost the support email is there a way to send me it my email for this board is the same one i used on purchase

#4

Are you referring to the welcome email? Please message me the email address registered to your MP

#5

ok but first i uh dont know how to PM you here i must be blind

#6

You can click on my username and from the usercard, you can click the message icon

#7

Level 0 users can’t send pm’s :slight_smile: @mommyfats you can initiate the message and he can reply after that.

#8

@Johnny, my bad…but I did message him earlier :slight_smile:

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#9

Can you tell us what error does it give you exactly? Please include a screen-shot if possible. Because another client said the same thing yesterday and we want to check if something is causing it. I just tested it and it is working fine at our end.

The support email is: admin (at) massplanner.com Just in case you needed it in the future and the contact us form doesn’t work again.

And as @mommyfats said you can do it from MP Dashboard>Contact Support I included the email just in case you are not able to login to your Mass Planner for some reason in the future.

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