It doesn’t matter whether you use a bot or not. I don’t even make manual actions and my acccount got this error 2 times already.
I tried the reset password method on 4 different browsers, with vpn with several locations, 81 times total. Nothing. Few times 6 digit, but thats it.
Update: I am now not able even to change password, after the reset link it redirects me to “Something went wrong” or “Http error 500” page… I didn’t touch the account for 60 hours and went with VPN.
Update: I am now not able even to change password, after the reset link it redirects me to “Something went wrong” or “Http error 500” page… I didn’t touch the account for 60 hours and went with VPN.
Having the exact same problem @fjaka
Facing the same problem here for the third time now. First two times worked exactly like explained via Opera with VPN in like 2 or 3 tries. But this time it does not work. I tried resetting my password and clicking the “Secure your account” link at least 100 times by now with different VPN locations, different computers, different browsers, mobile, private and not private window and I always get back to the “Help us confirm…” page.
Since Saturday it doesn’t even let me change my password anymore. I get a “Oops, something went wrong” page everytime. But sometimes the “Your password has been changed” mail comes still through but with the same results.
I have the feeling that it is meant to be very easy to solve this issue but it is so buggy that it is almost impossible to do.
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I’m glad it helped 
i got this issue happening again. today my account got 50 help us confirm you own this account… never stoped. after verified.valid… and its happening again in a couple days. i check my account on page still active…
Thanx, finally worked. Yeah, the core point was to copy “secure your account here” into a new private window, then log in to your account in the same window and then copy and paste the link once more. Then I finally got the page “Is your account info correct”
When you copy/paste the “secure your account” link to a new private tab, did you change the location of the VPN?
Nope, just stayed at the same private tab
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Hi Guys, so I tried a ton of the suggestions on here. The private browsers just came up with error. After changing my password and trying a ton of different ways I CRACKED IT.
On your phone, download TOR browser and VPN, on the VPN option. Follow the steps discussed above.
Reset your password.
Wait for the second email. Secure your account
May get a 6 digit code. Then it worked, asked me to confirm my details and I was in :))
Good luck everyone!
5my account. still get help us confirm you own this account… another account successfull. only 5acc still keeping the same error. i try reset device id, but still same. need help?
Try TOR browser and VPN app on your phone and follow the steps i have listed above.
im not using android phone. im using pc.
Did you have the problem before that you can’t change your password anymore and always get a “Oops, something went wrong” window? Because that is what happens to me everytime I try to reset my password. But I will try your solution.
EDIT:
Unfortunately still the same problem. I can’t change my password. When I type in a new one and hit Change Password, I get to a “Oops something went wrong” page. So I don’t get the mail with the “Secure your account” link either.
STEPS I DO AND WORK FOR ME:
1 - In incognito mode, you must click on “I don’t remember my password”.
2 - Close incognito mode.
3 - They will send you an email that you must open and within it you will find this: If you didn’t change your password, you can secure your account here.
4 - Right click on “you can secure your account here” and click on COPY.
5 - Open new incognito mode, log in to your account and then paste the address you copied and press enter.
Luck for all <3
Did someone manage to get around this page when changing the password?
its still not work. still get help us confirm you own this account
Bro please help me ! I’m having this issue I’m doing all you said just tryna make sure I’m doing it right