Reset device ID and you will be just fine. So as I said, that is not a “for real” block and it will be solved after reset device ID, but you should slow down your activities and be monitoring full time. If gets another notification on the software, go to EB test it, if it’s working, turn on and off the tool and should be back again, if it does not work again on the tool, repeat the process and you’ll be back again. This is a software/api/finger print issue and we all should be sending message to support ask for solutions (I’m doing it everyday)
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Ok. You don’t think resetting the is is is dangerous for trust score?
Also what about people above who did this and are blocked again. You think they are running too many actions?
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I understand what you’re saying, but repeatedly having to do those things is only a very temporary solution that could be hurting trust scores on accounts, don’t you think?
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I agree. Worried about it too
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I am using both. I turned “Use EB to follow when action block” the option on. It was fine for couple of days. Recently comment automation also blocked. Noticed temporary block today. Any advise is highly appreciated. Thanks
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You need to choose, client stopped? take a risk and be back to work?
Ok. Yes tough choices have to be made.
Not really I’m on very conservative setting but it’s only an API block, All accounts can perform EB
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How long do people think these blocks will last?
What causes the api block? Too many actions? Filters?
I understand that mentality also lol! Have any of you guys that have switched to EB experienced that 7 day total block that some users were talking about a couple of days ago? Can’t lie, that 7 day block from basically all usage of the app from the customer side is keeping me from switching everyone to EB. Am I alone in this mentality?
That’s right indeed but what else can we do? I’m managing their accounts and they want it working as I do so I try everything I can, maybe that is why they stick with the service. It’s working and will be working.
Edit: I’ve reseted the device ID only once to each account and the rest is change settings and turn on and off and get back.
Same here. Worried this will be a bigger block
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The problem with that option is, that jarvee runs on api first, and when api actions are blocked eb takes over, but unfortunately when the hammer falls and you get action blocked I experience it is on both api and eb now. Atleast on jarvee. But try see if you can use mobile app or web browser to do actions
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I checked and some are ok and can follow with EB. But today I noticed most of the accounts are on temporary block. How long will it last? Any idea?
Can’t you do actions even on the APP?
No. I tried to follow with EB and immediately pop up shows action block.
Is it because of proxy issue? I use mobile, limes and some AWS. I cant figure out what might be the issue.
Try Reset device ID, this worked for almost all the accounts that I got blocked since this API blocks
i didnt because i thought this might raise IG’s eyebrows towards us.
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