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I try to appeal every day but the covid-19 thingy still pop up. I’ve tried using VPN but it still popping out. Any suggestions?

@schoko sorry to bother you but instagram doesn’t reply on weekends right?

Decisions were made/sent out less frequent in the past (same for holidays)

Hello, I just lost my account yesterday. I’ve seen some ppl have successfully retrieved their account. I plan on emailing 5x a day with a photo of the code they sent me. Would that work?

@Stelios_Karagiorgis and @helpme have you gotten your accounts back?

I don’t think you will get a response even after sending the selfie 5 times a day. It’s better to resubmit the appeal form. If they don’t respond, try appealing with a different email address.

if it takes more than 3 weeks. so we have to appeal Continuous after 3 weeks have there any possibilities of getting account back?

you should keep appealing day in and day out by re-submitting the form until you get a reply not every 3 weeks

and yes you can get the account back even after months.

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After I sent them the picture of myself holding a paper with my name, my account, etc written in it, I got this reply.

Is it still possible for me to recover my account?

The ban seems to be a mistake from Instagram, so I think it’s still possible to recover your account. Is the account connected with Facebook? Maybe you can try to contact FB support via live chat, and tell them that they made a mistake. I just saw a user on this forum able to recover his account after contacting FB support. Facebook Business Help Center: Help, Support and Troubleshooting | Facebook Business Help Center

yes you can get your account back but I think you need to re-appeal once again with the pics and all other info

how did deduce that the account might be banned by mistake?

@AkbarM says he uses a 3rd party app to know who has unfollowed him. Now that I think about it again, maybe even just connecting an account with a 3rd party app is considered as an IG’s terms violation.

yeah, I think that’s most likely it especially if that app leaves fingerprints behind it.

I observe increased unbans in the 1-14 days/appeals range. So keep it up :slight_smile:

sorry for the late reply, yes i did, i called instagram at (650) 543-4800…they’re going to tell you it’s not active but wait until the end and then listen for a beep, after that spell your full name, username, and email as fast as you can because they will end the call in seconds and then tell them you didn’t break any TOS. do that and you’ll get your account back immediately. good luck!

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Hi, to re-appeal, I should use the same selfie ? Or a different selfie ?

About the appealing form, I found this : « Always pick the United States even if you’re not from the US » I don’t live in the US, so I should pick the US from county option ? Can Instagram see my location IP ?

Got one of my accounts in the 24h review yesterday, totally manual account and the only actions is reposting…

Hello, when you sent them the mail, except the photo that they asked for, did you send them any other information ? Which country were you writing from ?

During 2 weeks, did you appeal totally 3 times ?