We are having the same problem. 50k+ followers, 3,100+ posts, legitimate startup account at least 4-5 years old. We just keep getting the same runaround with no help:
I did get that once, my account was gone for 40 days until I logged on Facebook business since I ran ads on that account as well, had a live chat with a facebook dude and after a day my account was back!
Hi guys just been reading through - I had my account disabled and it took me around 5 weeks of sending the code etc to get it back - i usually sent one every two days until it eventually came back
I dont think there is any secret or sure fire way to get it reenabled it just seems to be hit and miss and whoever sees your submission as someone else here stated - it really is the worst customer service for a massive company
How did you send appeals every two days? It alway says “There was a problem with this request. We’re working on getting it fixed as soon as we can.” for me. Sending appeals everyday worked last Dec 2020 but now it keeps saying that.
Hi @ossi I’ve seen in a now closed chat that you was helping people who don’t have access to the email and phone number they set up for Instagram. Please please can you help me with submitting a support request to recover my Instagram. I’m new on here so I can’t send you a Dm.