Nope, never had an issue with any accounts before this. I’m not sure what I can do now but wait and hope they email me back i just want the photos and videos of my baby in my archives! thanks for your help
I’m sorry to hear you lost access to such a precious account. It really sucks when an account is stuck like that. You can try to reply to that email from IG. Explain to them you never submitted the form for any other accounts, and that you only have one account registered under that email.
Hi, I lost access to my account two weeks ago due to phishing suspicions and I can’t recover it as I lost access to the registered email and phone number. I’ve tried submitting the support request form from another account but after sending the selfie with the code and whatnot, they write back within minutes to 24hrs saying that I should request support from the account I need help with. What should I do? Are you able to help me? Thank you
Hi, there’s no link. The only way to access the form is from IG App on the phone where your account was most often logged in. If you’re unlucky, you will not be able to reach the form page.
This happened to me with the same situation, I can’t get my email to go down to submit the form. Could you send me your info so I can provide you with my information.
I have this problem with my account. I get directed to the Help page and absolutely nothing I try works. I have had it for 2 months now and have left the account alone for a few weeks. Tried again and again and again. None of the solutions work. Are you able to help?
Yes, just PM me your account email address and the account type (brand or company account/personal account with photos of you/personal account without photos of you). I will submit it.