Impossible Instagram Verification Loop

ANIMAL_Main · April 21, 2020, 11:41pm

same here, a verified account + 2-factor auth enabled.

BHVen · April 21, 2020, 11:45pm

Clients accounts, onboarded in past 2 weeks, maybe up to a month ago though, scraping for themselves.

Very annoying, very time consuming. Just send me the damn email! Every other account instantly got that password change email.

instascalp · April 22, 2020, 4:02am

There is a problem with two-factor authentication. The email may not arrive at all. This is an instagram lag, you don’t need to look for patterns here.

BHVen · April 22, 2020, 5:57am

And this is supposed to mean if they have two factor we just wont get the account back? I believe I fixed an account today that was 2 factor and the email came quickly.I think this one I am having trouble with is two factor though.

Anyone else getting an email from Instagram saying “XXX, weve made it easy to get back on Instagram” instead of a normal Password reset email when you request it?

instascalp · April 22, 2020, 6:24am

Just try doing all the actions again in 24 hours. If it doesn’t work, just wait for instagram to fix everything

BHVen · April 22, 2020, 6:27am

Thanks I hate it (meme)

ANIMAL_Main · April 22, 2020, 6:58am

Exactly the same message here - not receiving password changed emails either, just the “New login from” ones. This is happening on my main account after using story viewing for 2-3 months (50000-100000 daily), scraping from dummy accounts.

BHVen · April 22, 2020, 7:23am

This account is the only one too (so far) I just had another client call me about this issue and I requested a password reset, I changed the password, and they got BOTH emails, new login and your password has changed. Makes me feel like its the persons email on the account filtering it out?

I mean the emails were sent instant AND she uses two factor.

ossi · April 22, 2020, 9:57am

One of my accounts has temporary locked status. I tried following the steps showed in your video. After I clicked secure your account here, IG showed me this page again.

I also tried on incognito window. It doesn’t help.

instascalp · April 22, 2020, 10:44am

Repeat the steps several more times.

Matta28 · April 22, 2020, 10:44am

For those of you who still need help, WHEN you receive a email where it says your password has been changed, go to your phone and log into that email, find that “password has been changed” mail, press “secure my account” then you should be logged into your account and everything is fine!

I tried with doing the secure my account on steps on my computer, but that did not work.

BHVen · April 22, 2020, 11:30pm

Yea I have a stubborn account that this wont work for, I get the email about the password change and I tried 7 different browsers, including phone. It all just takes me right back to the get help logging in screen.

What about accounts that do not have an email on it? You obviously cant get these emails if you dont have an email on the account at all. Anyone have experience with that? Had to fill out that contact form to Instagram with the Need help signing in.

Adi_Ankonina · April 23, 2020, 12:06am

Hey there
Have you tried also opera VPN?
I made a video about that, try that - https://youtu.be/8cs1xYyudq4

BHVen · April 23, 2020, 12:13am

Yes I was doing that for all of them. The majority I did worked. Now I have 2 clients its not working for. One isn’t getting the Your Instagram password was changed emails at all. The other Is getting it, but it just opens back to the get help logging in screen. I tried incognito, opera, opera with VPN, firefox, internet explorer, safari, iphone chrome, iphone incognito, iphone safari

Adi_Ankonina · April 23, 2020, 12:15am

Something does not make sense! after you do the log out as I show in the video- no secure email comes?
how about the social tab on Gmail for this email in your first account?

scorpionking · April 23, 2020, 12:38am

Let me add something to this process that just worked for me.
Once you Log Out on the “Help Us Confirm…” Page, Clear Instagram cookies in the browser then Click secure your account in the mail.
So if you don’t clear Instagram cookies after log out. This won’t work.

So here’s the workaround-

Download Opera VPN
Enable VPN
Login to your Mail
Go to IG and reset your password using “Forgot Password?”
Go to your Mail (Opera VPN).
Click in the link “Reset Password” and set a new password.
Log Out
Clear IG Cookies (Important)
Go to mail (New mail arrived)
Click “Secure your account”
Yes it’s correct
This was me
Give Me a Thumbs Up

BHVen · April 23, 2020, 5:15am

Have tried that as well. Clearing cookies before, middle and end as well. Believe me, I have done every variation. FOr 1 person the Your Instagram password email just doesnt come and for the other today they received the email and the secure your account still doesnt let you in. Yes with clearing cookies. With VPN, without VPN, with proxy, etc

scorpionking · April 23, 2020, 5:22am

For me I have tried several times without clearing the cookies and it didn’t work. It always landed to the “Help Us Confirm…” Page with a Log Out button at the bottom. I logged out but it didn’t log out actually and it was landing on the same page.
But when I logged out and Cleared IG Cookies, “secure my account” this time didn’t trigger “Help Us Confirm…”! It goes straight to the “Yes it’s correct” Page. This should work. Sorry for you if this doesn’t work. BTW, how did you clear IG Cookies?

BHVen · April 23, 2020, 5:24am

I mean thats literally what I just wrote. Yes I have cleared the cookies. On 6 different browsers.

I went to the browser settings, and nuked everything, cookies, history, saved data, etc.

scorpionking · April 23, 2020, 5:33am

Ops, Sorry bro. The last think I can help you with is trying myself. If you want I can give it a try for you.